Shipping policy

Shipping Policy

Last Updated: July 4, 2026

Thank you for shopping with Feminour. We are committed to delivering your order safely and as quickly as possible. Please read our shipping policy below.

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders are processed only on business days (Monday to Saturday, excluding public holidays).

  • During festive seasons, promotional sales, or unforeseen circumstances, processing times may be slightly longer.

Shipping Coverage

We currently ship across India.

Estimated Delivery Time

Estimated delivery timelines are:

  • Metro Cities: 2–5 business days

  • Tier II & Tier III Cities: 3–7 business days

  • Remote Locations: 5–10 business days

Please note that these are estimated timelines and actual delivery may vary depending on courier operations, weather conditions, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment.

  • We may offer free shipping on selected products or promotional campaigns from time to time.

Order Tracking

Once your order has been shipped, you will receive an email and/or SMS containing your tracking details. You can use the tracking link to monitor the status of your shipment.

Delivery Attempts

Our courier partners will generally make multiple delivery attempts. If delivery is unsuccessful due to incorrect address, recipient unavailability, or refusal to accept the package, the order may be returned to us. Additional shipping charges may apply for re-dispatch.

Address Changes

If you need to modify your shipping address, please contact us as soon as possible after placing your order. While we will do our best to accommodate your request, address changes cannot be guaranteed once the order has been shipped.

Delayed or Lost Shipments

While we work with reliable courier partners, delays may occasionally occur due to circumstances beyond our control.

If your order has not been delivered within the expected timeframe, please contact our support team. We will coordinate with the courier partner and assist you in resolving the issue.

Damaged Packages

If you receive a package that appears to be damaged or tampered with, we recommend that you:

  • Take photographs of the package before opening it.

  • Notify us within 48 hours of delivery.

  • Retain the original packaging until the issue has been resolved.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Feminour is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses provided during checkout.

Contact Us

For any questions regarding shipping or your order, please contact us:

Feminour
Email: care@feminour.com